Player support
A bug, a question about a game, a request about your data? Write to us — a real person will answer.
Answer within 48 business hours
Contact us
Support by game
Pick the game concerned: the email subject will be pre-filled, which helps us handle your request faster.
Data deletion
Our games create no account and send no data to us: what they save lives on your device and disappears when you uninstall. Each game's settings also let you reset progress and statistics without uninstalling.
In their free version, the Google AdMob ad network and, with your consent, the Google Analytics for Firebase analytics tool receive technical data. Deletion of that data is requested from Google, and the advertising identifier can be reset in the device settings.
We therefore hold no account and no game data to delete. If you have written to us, you can ask for our exchanges to be deleted at 3dgits@gmail.com: the request is handled within 30 days and confirmed by return email.
Data controller: 3DGits — Jeremy Morant
Refunds
Each game offers a one-time purchase, billed by the App Store or Google Play. The refund request is made directly with the relevant platform, from your account's purchase history.
We have no access to your payment methods and cannot trigger a refund on your behalf, but we can help you put your request together.
Report a compliance issue
To report inappropriate content, an age-rating problem or fraudulent use of one of our games, write to support@3dgits.com describing the facts and attaching a screenshot where possible.
Every report is reviewed and answered.
Page updated on September 13, 2026 · Privacy policy