Player support
A bug, a question about a game, a request about your data? Write to us — a real person will answer.
Answer within 48 business hours
Contact us
Support by game
Pick the game concerned: the email subject will be pre-filled, which helps us handle your request faster.
Data deletion
Our games run offline and collect no data: what they save lives on your device and disappears when you uninstall. Each game's settings also let you reset progress and statistics without uninstalling.
We therefore hold no account and no game data to delete. If you have written to us, you can ask for our exchanges to be deleted at privacy@3dgits.com: the request is handled within 30 days and confirmed by return email.
Data controller: 3DGits — Jeremy Morant
Refunds
Our games offer no in-app purchases. If a paid game was billed to you by the App Store or Google Play, the refund request is made directly with the relevant platform, from your account's purchase history.
We have no access to your payment methods and cannot trigger a refund on your behalf, but we can help you put your request together.
Report a compliance issue
To report inappropriate content, an age-rating problem or fraudulent use of one of our games, write to support@3dgits.com describing the facts and attaching a screenshot where possible.
Every report is reviewed and answered.
Page updated on August 4, 2026 · Privacy policy